Over ₹2000 crore in claims settled in
Madhya Pradesh (since inception); tie-ups across 300+ hospitals in the state
Integrated operations to enhance customer
access and strengthen service delivery across Madhya Pradesh
Bhopal : Star Health and Allied Insurance Company Limited (NSE: STARHEALTH; BSE:
543412), one of India’s leading standalone health insurance companies, on Wednesday
inaugurated its new Zonal Office at Maple High Street, Hoshangabad Road,
Bhopal, reinforcing its presence in Madhya Pradesh. The office was inaugurated
by Mr. Anand Roy, Managing Director & CEO,
Star Health & Allied Insurance, in the presence of senior
leadership and channel partners.
Speaking on the occasion, Mr. Anand Roy said:
“With over ₹2,000 crore in
claims settled in Madhya Pradesh, our commitment to the state is long-standing
and measurable. The new integrated zonal office in Bhopal will help us deliver
faster decisions, stronger coordination, and dependable service to customers
and agents across MP.”
Strategically located
on Hoshangabad Road, one of Bhopal’s prominent commercial hubs, the new zonal office
is surrounded by well-known financial institutions and broking firms, making it
convenient for customers and agents who frequently visit the area for financial
and insurance-related services.
Established Footprint Across
Madhya Pradesh
Star Health has built a strong
on-ground presence in the state with:
- 39 branches across Madhya
Pradesh
- A network of over
30,000 agents
- Partnerships with more
than 300 hospitals
In FY 2025–26 (till date), the company has:
- Serviced more than 2.5
lakh policyholders in Madhya Pradesh
- Provided health insurance
coverage to over 5.5 lakh lives in the state
Since inception, the company
has settled over 4.3 lakh claims amounting to nearly ₹2,000 crore in Madhya
Pradesh, reflecting its scale, consistent claims servicing track record and
sustained customer trust in the state.
Adding Mr. Arpan Rai, Business Head – Star Health & Allied
Insurance, said:
“Madhya Pradesh continues to
be a key market for Star Health. With 39 branches, a strong network of over
30,000 agents, and partnerships with more than 300 hospitals, we have built
deep-rooted relationships across the state. The new Bhopal zonal office will
further strengthen coordination, enhance agent engagement, and enable faster,
more efficient service delivery for our customers.”
Integrated Operations to
Enhance Service Delivery
The new zonal office brings
together the Zonal Underwriting Cell (ZUC), Zonal Office Claims Administration
(ZOCA), and Sales teams under one roof, enabling tighter coordination and
faster turnaround times, particularly for claims and servicing requirements.
This integrated structure is
designed to streamline internal processes, reduce response cycles, and
strengthen overall service reliability for customers and agents across Madhya
Pradesh.
The new office reflects Star
Health’s continued focus on strengthening service infrastructure, deepening its
regional footprint, and reinforcing customer trust across Madhya Pradesh.