Reinforcing the brand’s commitment
towards unlocking experiences that build trust and loyalty among consumers, the Appliances Business of Godrej
Enterprises Group has announced ‘Godrej Promise offering
Five-years Comprehensive Warranty with no hidden costs* across its
appliances portfolio. With this the brand aims to instil a strong sense of
reassurance, empowering consumers with confidence in their appliance purchase
decisions.
At a time when purchase decisions are increasingly
influenced by reliability and after-sales assurance, this offering brings
greater clarity and confidence to the ownership experience. Having seen a huge
response for its extended warranty offer on its split ACs and inverter window
ACs through last year, the company extended the ‘Godrej Promise’ across a wide
range of products including refrigerators, washing machines, air coolers,
microwave ovens, and deep freezers over and above the split and inverter window
ACs, purchased from 1st April 2026 onwards.
This initiative is supported by a newly launched
integrated campaign that draws from a simple yet powerful consumer insight:
while promises are easily made in everyday life, they are rarely backed with
true accountability.
Kamal Nandi, Business Head at
Appliances Business of Godrej Enterprises Group, said, “Staying
true to our philosophy of unlocking experiences that build loyalty among
consumers, the Godrej Promise is a decisive step to reinforce our
quality and strengthen brand trust. Our five-year comprehensive warranty is
fully transparent and free of hidden costs across our portfolio. This initiative
reflects our commitment to delivering lasting value and peace of mind, while
reinforcing our appliances as a benchmark in the industry for reliability and
quality.”
Arnab Bagchi, Head of Service
at Appliances Business of Godrej Enterprises Group said, "The
Godrej Promise reflects our confidence in the product quality, backed by our
strong service credentials. Consumers can now enjoy reliable performance backed
by a transparent, five-year comprehensive warranty worth up to ₹12,000.”
Godrej’s 5-years free comprehensive
warranty offers substantial value across product categories. It covers key
services including gas recharge in products like ACs, Refrigerators and Deep
Freezers, technician visits and even includes remote replacements for ACs. The
offer value ranges from Rs. 4000 for air coolers to Rs. 12000 for premium
refrigerators. This ensures meaningful long-term savings and peace of mind for
consumers and will be available to end customers across channels, in all parts
of the country.