The
integration enables users to discover local businesses through conversation,
with access to real-time information, verified ratings and service details
Mumbai :
Justdial Limited, India’s leading local search platform, has launched its
ChatGPT plugin, enabling users to discover local businesses and access verified
ratings and service information directly within ChatGPT. The launch builds on
Justdial’s commitment to helping small businesses strengthen their digital
presence and connect with consumers across more platforms.
Finding a local service often begins with a
specific need. Through the integration, users can describe their requirements
in everyday language and access relevant business information within a
conversation. By bringing its local search capabilities into ChatGPT, Justdial
aims to make this process simpler and help consumers make informed choices.
Users can easily access this feature by adding the Justdial plugin from the
plugins tab and querying ChatGPT while tagging Justdial.
Mr. Shwetank Dixit, Chief Growth Officer,
Justdial, said, “In a dynamic technology landscape,
our priority is to act as a catalyst for merchants by expanding their
visibility across all possible consumer touchpoints. For decades, Justdial has
built an extensive understanding of India’s local business ecosystem. Extending
this intelligence into environments like ChatGPT ensures our listed merchants
remain discoverable wherever consumer intent emerges, actively supporting them
throughout their business growth journey.”
For small businesses, the launch adds another
dimension to how their existing presence delivers value. A business listed on
Justdial automatically benefits from cross-channel reach, allowing merchant
information and verified ratings to effortlessly surface in conversational
settings alongside existing discovery avenues
The move expands the digital footprint of
local merchants across new interaction channels, ensuring businesses are easily
discoverable at every stage of the user journey. It extends Justdial’s vision
to function as a unified discovery platform, helping enterprises of all sizes
connect with varied audiences across India's evolving digital landscape.